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Subject: News from Cooperative Network Integrators, Inc.
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Cooperative Network Integrators, Inc. Newsletter Issue 2
October 2005

Greetings!

This issue of the newsletter addresses some of the major issues that have an effect on how successful your pratice can be. It will show you some solutions and concerns that you may have to address to become more protected from nature, employees, clients, etc..

in this issue
  • Disaster Prevention
  • Introducing Amicus Accounting
  • Create Templates for Your 10 Most Common Documents
  • Prevent Malpractice
  • Capture More Billable Time
  • Do you have the Power?
  • Tales of Tender Tapes

  •  
    Introducing Amicus Accounting
    Gavel & Gown Software Inc. will be expanding the Amicus family of legal software products with the addition of Amicus Accounting: a time, billing & accounting product designed for small to mid-sized law firms.

    Gavel & Gown Software announced on September 8, 2005 that they will be building on the success of their award winning Amicus Attorney software product by releasing a time, billing & accounting product to be called Amicus Accounting.

    “We are excited to be bringing another great software product to market that will help to make law firms more productive,” said Ron Collins, President of Gavel & Gown Software Inc. “For years our customers have been asking us to take the Amicus philosophy and apply it to a billing product. And that is exactly what we have done.”

    Amicus Accounting will act as a companion product to Amicus Attorney, creating a total solution for firms looking to integrate their front office and back office processes into a single easy to use tool. It will also be sold as a stand alone solution.

    Amicus Attorney will continue to integrate with other time & billing solutions. “We have built our customer base by linking Amicus Attorney to all the major legal billing products on the market and we will continue to link to these products,” said Les Hansen, VP Sales & Marketing at Gavel & Gown. “Amicus Accounting will simply provide customers another option in selecting the software products that are best suited for the firms”.

    Amicus Accounting is slated for release in 2006.

    For a complete copy of the press release, go to Gavel & Gown Press Release.


     
    Create Templates for Your 10 Most Common Documents

    One of the best kept secrets in law office technology is that you already have many of the tools you need to automate document creation.

    Built into Microsoft Word, and also WordPerfect if you are one of a shrinking minority of firms still using the Corel product, is the ability to create document templates. Templates allow you to create instantly new documents based on your most-used standard forms, then easily add in client or case- specific information. Once a template is created and placed in a shared folder (where all network users can access it), anyone in the firm can create a new document based on that template without fear of damaging or accidently overwriting the original template. Templates can be used for standard enclosure letters, fee agreements, pleadings, or any other document you use regularly.

    Start by creating templates for your 10 most used documents. The increase in efficiency will astound you. And you will avoid the embarrassment and potential liability that arises when you simply copy a document from one client's folder on your network and forget to remove all of the old information before you click on "save as" to preserve and print the revised version of the old document.

    Beyond basic templates using only your word processing software, you can further automate document production by automatically inserting client or case-specific information from your case management software, such as Amicus Attorney or PCLaw, directly into your document. The Amicus Master Documents feature is an especially powerful tool for automation of your practice. With a few mouse clicks, you can have a completed and fully customized document for each client.

    We can create templates for you or come to your office to train your staff on the process of template creation in Word or Amicus Attorney.Call us at (513) 755-1377 with questions or to schedule training on document template creation

     

     
    Prevent Malpractice

    Missed deadlines, blown statutes of limitations, and other calendar-related failures are a major cause of attorney malpractice.

    Practice management software allows precise tracking of all deadlines, due dates, and limitation periods. This information is instantly available to both the lawyer and his/her assistant, so it is not necessary to rely on a calendar which is accessible to only one staff member at a time.

    It is important to note that a practice management software package that is not implemented properly can give you a false sense of security. It is imperative that you and your staff are trained properly to use the software. Then you really can build the best malpractice avoidance system and make your malpractice carrier happy to boot.


     
    Capture More Billable Time

    Consistent use of a practice management program allows attorneys and legal assistants to accurately keep track of all client work and therefore capture a higher percentage of billable time.

    Think about the activities that take place every day: court appearances, meetings, telephone calls, emails and document creation are the most common. If the practice management program is linked to a time/billing program, the time is transferred without the need to re-key the time entry.

    The link between Amicus Attorney, the most intuitive practice management software, and PCLaw, the best small and medium firm time/billing/accounting package, is especially solid.

    Within a few months, a practice management program can pay for itself with increased billable time.


     
    Do you have the Power?

    Check your UPS unit batteries After the summer storm season passes, we tend to forget about those little boxes with batteries sitting on the floor that protect our sensitive computer equipment from power spikes and outages. However, the need for a good uninterruptible power supply (UPS) continues throughout the year. Year-end is a great time to check your UPS unit to make sure it is functioning properly.

    It is important to remember that the batteries in your UPS units do not last forever. Battery life depends on a number of factors including ambient temperature, battery chemistry, cycling and service. Generally, the battery should be replaced every two or three years. Often it is no more expensive to replace the entire unit than to replace only the battery, so consider that option before you order a replacement battery.

    Once you replace the battery (or entire unit), mark your calendar for year-end two years from now. Most calendaring programs let you set repeating events on a daily, weekly, monthly or annual basis, so this should not be difficult to do. At that time, test your UPS unit again. You can use the monitoring software that came with your unit or try a real-time test by closing all of your programs and then unplugging power to the UPS. If the battery is OK, it will have enough power to allow you to properly shut down the computer (automatically via the software or manually by exiting Windows and turning off the computer).

    And if you have tempted fate by not having a UPS unit for all of your computers and network hardware (not a wise move in this climate), now is absolutely a good time to purchase the UPS units you need. If you are running Windows XP, it will automatically monitor the status of your UPS if you connect the unit to your computer using the USB cable that came with your unit. If not, use the software that came with your unit along with the included serial or USB cable.

     

     
    Tales of Tender Tapes

    Are your backup tapes more than a year old? If you use a tape drive to back up your important documents and data, it is critical that your backup tape cartridges are in good working order. Tape cartridges are mechanical devices and will wear out over the span of 8 months to a year.

    If your tapes are more than 6 months old, you may want to mark your calendar to replace your tapes at year- end. In some cases you may notice tape errors or unreliable backups before the one-year anniversary of your tapes. If that happens, replace them earlier or consider going to an alternative backup method.

    During the past year or so, we have urged firms to revisit their devotion to tape backup systems. New technologies such as, External USB hard drives, DVD or CD recorders, and on-line backup services, alone or in combination, promise better reliability and reduced cost. If you are interested in hearing about these alternatives, call CNI at 513-755-1377.

     

     
    Disaster Prevention
    Here are some basic things you can do to protect your firm during weather emergencies.

    1. Employee Safety: Your employees are your number one asset, and their safety is paramount in any well- conceived emergency plan. Include provisions for their physical and mental well-being before and after disaster strikes. The emotional toll that often accompanies a catastrophe, large or small, can be as debilitating as the actual event itself. Massive natural disasters can trigger post-traumatic stress syndrome rendering employees essentially unavailable for duty. Less dramatic disasters or threats can pose equally crippling impairment resulting in the inability to take appropriate directives. It is critical to anticipate and prepare for a high level of personal trauma when creating a plan.

    2. Space and Facilities: In the event of a catastrophe, office space and facilities may be damaged, unusable, and even unreachable when located in or near a disaster zone. Make arrangements for sharing space or occupying alternative sites in the event that this scenario occurs. Many employees living in more sheltered areas can work at home using cell phones or doing work over the Internet (if they have electrical power).

    3. Preservation of Files and Records: Diminish losses by keeping backups of all files off site. While you are unable to use your office space, delineate methods for retrieving, duplicating, or restoring damaged files and records.

    4. Preservation of Systems and Equipment: Disasters that occur without warning (tornadoes, fires) limit your ability to preserve technology systems and equipment. Fortunately, there is usually a day or two notice before a tropical storm strikes. Assessing these risks will generally dictate appropriate safeguards to minimize the loss of irreplaceable data. Move all sensitive computer and electronic equipment to an interior windowless room. Elevate equipment above floor level if possible to protect it from water or flood damage. Before you leave your office, run additional backup tapes, CD's, or external hard disks of all important data and take them off site with you. Also take along all necessary software install CD's, CD-Keys, serial numbers, and passwords so you can be up and running quickly if you need to reinstall programs on replacement equipment. Your server and workstations should be unplugged from their electrical outlets after being properly powered down. Also, unplug all peripheral devices that may connect via serial, parallel, USB, network, or telephone cable. Each of these cables is capable of carrying destructive electrical current to your computer that may destroy your motherboard, memory, or other components.

    5. Insurance Coverage: Adequate insurance coverage is an essential element to a plan. By defining potential risks in an emergency plan, a firm may uncover areas where coverage is either inadequate or nonexistent. Invite insurance professionals to your office to assess risk and appropriate coverage. The emergency plan should identify critical insurance coverage (including business interruption, extra expense, valuable papers, computer hardware and software), as well as contact information for insurance carriers and agents.

    6. Client Communications: An emergency plan should never lose sight of its principle objective: to quickly restore a firm's ability to deliver legal services to its clients. When clients learn of a disaster at your firm, it is imperative that you constructively and convincingly communicate the status of the emergency and your actions with regards to how it will be overcome. This information goes to the heart of retaining client confidence. Plan to communicate with clients by generic letters, e-mail, fax, or an ad in the local newspaper; these tools are essential to maintaining goodwill. Designate a spokesperson to ensure that the same message is being conveyed to everyone (vendors, landlord, the press) at the same time.

    7. Timing Considerations: A well- executed emergency plan will ''trigger'' certain events as needs arise. For example, a threatening storm forces decisions regarding the processing of payroll, and unexpected recovery costs may entail contacting the firm's bankers to extend additional credit.

    Computer Disaster Recovery Planning
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    Cooperative Network Integrators, Inc. | 8591 Goldfinch Way | Suite 2000 | West Chester | OH | 45069

     

     


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