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Cooperative Network Integrators, Inc. Newsletter |
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There are many foolish myths about technology, and about law
office computing in particular. To the extent you fail to recognize
the misinformation that comes your way, you could lose
money. In extreme cases, you could lose much more.
In this issue, we will debunk four common myths about law
office technology. Read on and you may learn some of what you need
to know to make your firm more efficient.
This issue also addresses the Microsoft training programs
offered by Cooperative Network Integrators, Inc. both Classroom as
well as web- based training is offered. Specifically we wanted
address our series of Web-based (E-Training) options.
Details on how to get demos scheduled are defined in the last half
of this newsletter.

Ron Carter
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Myth #1 - Computer equipment doesn't need to be
cleaned |
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Oh yeah? Just turn your keyboard upside down and shake it!
It's spring!. And just as you (hopefully) engage in
spring cleaning your windows (the ones you look through,
not the operating system - although that could also use some
cleaning), cars, homes, and offices this time of year, you
should pay some attention to the cleanliness (or lack
thereof) of your law office technology. A dirty computer
may overheat. A dirty monitor may be hard to read.
A dirty keyboard or mouse can spread germs.
As a general rule, never spray any type of liquid
directly onto or into a computer, printer, monitor, or
piece of technology equipment. The only thing you want to
spray into such a device will be compressed air to
shake loose dirt, dust, and debris. If you need to use a
cleaning liquid, spray it onto a cloth and then use the
dampened cloth for cleaning. Even with that precaution,
turn off the component before cleaning it.
The inside of a desktop computer's case can become
a dirty nightmare in a few short months. The
presence of smokers or pets can accelerate that process. The
layer of dust and grime that accumulates can prevent
internal components from cooling properly and can lead
to premature failure. Use a small battery- powered
vacuum designed for computers to suck up the dust from
inside the case. Electric powered vacuums can generate
static electricity that may damage your PC's
sensitive internal components.
If you use liquids to clean the external cases
of computers, monitors, mice, etc., be careful not to
use a solvent that will damage the typically plastic
material. Water and rubbing alcohol are the safest
choices. Although paper towels will work, they tend
to leave behind small paper particles or lint. A
lint-free cloth is a better choice. For tight
areas, such as between the rows of keys on your
keyboard, a cotton swab moistened with water or
rubbing alcohol works well.
When cleaning an LCD monitor, remember that unlike
the old CRT monitors, the surface is not made of glass.
As a result, greater care must be taken. As is true with all
computer components, don't spray liquid directly on the
monitor's viewing surface. Avoid paper towels. They can
be rough enough to scratch the monitor's surface. If
wiping with a soft dry cloth does not sufficiently clean the
monitor's screen, apply rubbing alcohol to a cloth
and use the dampened cloth to clean the screen. Do not
use Windex or any other standard window glass with
ammonia.

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Myth #2 - A faster computer will speed up Internet
access |
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Internet speed depends on connection speed, not
computer speed
Many people wrongly blame their computer for
slow Internet access. Most computers you are likely to
encounter in a law office will not be more than a few years
old (if they are, it may be replacement time). A computer of
recent vintage, assuming it has adequate RAM,
should be capable of rendering Web pages about as fast as
the connection permits.
Slowdowns are likely the fault of the
connection. Occasionally, there are severe traffic
overloads on the Internet's primary servers that
slow everyone down. More often, the Web page your are
visiting is on a slow or overburdened server, forcing
you to wait longer for the page to load or update.
If you are still on dial-up when broadband
is available in your area, shame on you. Many low-end
broadband plans actually cost less per month than you
may be paying for dial-up. If you subscribe to entry-level
broadband (often called "lite" service), consider paying
a bit more for faster connection speeds. It will be
worth it in reduced frustration and greater
efficiency.
Also investigate whether other users on
your home or office network are hogging bandwidth. If
a staff member is downloading or streaming video or audio
over your firm's connection, that could significantly
slow your connection to the Web. You should have an
office Internet use policy that prohibits bandwidth
hogging activities such as multimedia downloading or
streaming, at least during business hours.

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Myth #3 - The fastest computer processor is always
the best |
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Match processor speed to your computing needs
Not everyone needs the latest dual-core smoker
from Intel or AMD. Fast PC's are great for
processor- intensive applications such as video-
editing, but really are not necessary for most of
what goes on in a law office.
Unless you are doing a great deal of scanning
and processing of scanned images, or running speech-
recognition software, a three- year old PC with a
Pentium 4 processor running at 2.5 GHZ will run
wordprocessing, web browsing, email, and law office
applications as fast as they need to run. And
clock speed alone is not a valid measure of a
processor's performance capability. An AMD Athlon 64
running at 2.4 GHZ may outperform a 3.8 GHZ Intel Pentium
4. Also, the popular Pentium M processor
installed in many notebooks over the past four years, often
ran in the 1.4 to 1.6 GHZ range, but performed much like a
2.6 to 2.8 GHZ Pentium 4.
If your PC is sluggish, but your processor is
fairly modern (say 1.5 GHZ or faster), the problem is likely
insufficient RAM. Many Windows XP computers were sold
with as little as 128 or 256 MB of RAM. A boost to
at least 512 MB of RAM will make a huge performance
difference and is a cheap way to squeeze a couple of
extra years out of an aging PC.
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Myth #4 - Training is too expensive |
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Lack of training is far more costly to your firm's
productivity
Most law office software is a bargain. Practice
management and time/billing/account software can help
increase the quantity and the quality of the legal work
done by your firm. Those increases will make your firm
more profitable and increase job satisfaction for
lawyers and staff.
But merely buying the software is only the first small
step in the process of becoming more efficient. If that
software is to fulfill its promise, it must be properly
installed and configured. Most law office software
installs are not a do-it-yourself project for even
the most technologically adept attorneys.
Beyond installation and configuration, you and your staff
must be trained to fully exploit the capabilities of
your new (or existing) software. The sad reality is
that many firms already have the tools to become more
productive, but don't know how to use them.
Failing to budget for adequate training will rob your
firm of the return on investment (ROI) promised
when you selected and purchased your software. Like that
under-utilized treadmill sitting at home, your new
software will become a virtual clothes rack on which
to drape your broken dreams of increased efficiency.
We see law firms waste hundreds of hours of time annually
doing things the wrong way when the right way
might be no more than a half-day training session
away. Whatever the software purchase price may be,
budget an equal or greater amount for training. It
will be worth it to you and your staff. The dollars you
spend up-front will come back to you many times over
in increased profitability.

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Amicus Attorney Tip of the Month - Grouping your
Calendar thoughts |
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Amicus Attorney offers one of the most powerful
and flexible opportunities to view, maintain and
modify other team member calendars. The GROUP
calendar function permits user 1 to view all other user's
calendars with the touch of your left mouse button.
This powerful group calendaring feature helps avoid
having to assign assistants or paralegals to attorney
appointments simply to be able to "view" them on their
own calendars. The simple point of the group calendar
permits each user to maintain an accurate calendar
without the unnecessary need to include, on the appointment,
team members who will not be attending the appointment.
Thus, the calendar becomes so much more powerful and
useful. And, with GROUP calendaring, you can
view multiple timekeeper calendars at once, a month at a
glance, or even a month at a glance subject to event
category.
In VERSION V, V+ and AMICUS SMALL FIRM, open your
calendar to the DAY view and click on the GROUP
tab at the bottom. In the upper right select PROFILE.
Answer the WHO, WHAT, HOW and WHEN tab questions
and be sure and SAVE the profile at the bottom of
your WHO screen. You can also make ONE of your profiles
the default profile.
In VERSION 7.0 or 7.1, your GROUP options
are even greater as you can hand select whose
calendar you wish to view "on demand" by clicking on
the team member names that appear on the upper left hand
corner of your day view calendar. And in version 7 you can
also create GROUP PROFILES (as above) by selecting
the DROP DOWN list that is located in the upper left
hand corner of the today or day view.
We highly recommend creating and using group
calendar views to benefit not only event organization
but also properly capture billable time !

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Amicus Attorney E-Class Offerings |
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Amicus Attorney 5 - Productivity Tips - - Unleash the
power of Amicus Attorney by exploring the more advanced
features such as document generation, linked events,
customization and the Library. Get your questions answered
and improve your firm's efficiency so that you can do more,
bill more, and go home early.
- Duration 1 Hour
- Instructor Carmen Relatores
- Cost $80.00 per individual
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Microsoft Office Training via E-Class |
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Learn Outlook, PowerPoint, Excel, Access and Word
The Microsoft Office suite of applications is
often at the heart of law firm operations. Yet few
lawyers and legal staffers use these programs efficiently.
Here is your chance to become more proficient when
using these crucial office tools.
Microsoft® Word - Tips and Tricks – Unlock the Power
of Your Ideas with MS Word 2003 - In this session you
will learn tips and tricks to help you use your word
processor more efficiently. Produce professional documents
with ease as we show you how to insert documents & change
formats with the click of the mouse. Customize Word to work
the way you do and learn how to use Autocorrect, Spelling
and the Grammar tool to keep all of your writing error free.
Plus much more!
- Duration 1.0 Hour
- Instructor Karen Lankisch
- Cost $80.00 per individual
Microsoft® Word 2003 I This Webinar will help you
to maximize your productivity using Microsoft® Word. You
will learn many shortcuts and options for enhancing
everything you do in Word. The topics covered include
creating, editing and formatting characters, paragraphs and
documents, enhancing and customizing documents such as
autocorrect, autotext, page numbering, headers and footers
as well table, charts, diagrams and templates.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Word 2003 II This Webinar will take the
Microsoft® Word user to the next level. You will learn
advanced Word features including merging documents,
selecting and sorting data, adding visual elements such as
border, lines and watermarks, creating specialized indexes,
and forms, as well as macros and styles.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Excel – Tips & Tricks – Learn more
about this essential spreadsheet & analysis program. Excel
2003 offers the ability to create, calculate, & manipulate
data for all legal professionals. We’ll teach you everything
you need to know including budget building, payroll tables,
charts, graphs, formulas, data tables, and a whole lot more!
- Duration 1.0 Hour
- Instructor Karen Lankisch
- Cost $80.00 per individual
Microsoft® Excel 2003 I This Webinar will help you
to maximize your productivity using Microsoft® Excel. You
will learn many shortcut and options for enhancing
everything you do in Excel. The topics covered include
preparing and formatting a worksheet, using AutoSum, writing
and inserting formulas including absolute and relative cell
referencing, creating charts and enhancing the display of
worksheets..
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Excel 2003 II This Webinar will take
the Microsoft® Excel user to the next level. You will learn
Excel features including advanced formatting techniques,
creating and editing templates, and using advanced
functions..
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Excel 2003 III This Webinar will focus
on advanced features of Microsoft® Excel. You will learn
advanced features including working with lists, creating
pivot tables and charts as well as what-if analysis..
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® PowerPoint – Tips & Tricks – Create
demonstrative evidence by unleashing the power of MS
PowerPoint. When it comes to using technology in the
courtroom, we can show you how to put custom animations into
your slides, add speaker notes and handouts, and use design
templates to enhance your platform for your case in any
mediation or trial.
- Duration 1.0Hour
- Instructor Karen Lankisch
- Cost $80.00 per individual
Microsoft® PowerPoint 2003 I This Webinar will
take help the user to maximize productivity using Microsoft®
PowerPoint. You will learn how to create, edit, format and
enhance a presentation. Other topics will include inserting
images, adding sound and transitions will be covered..
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® PowerPoint 2003 II This Webinar will
take the Microsoft® PowerPoint user to the next level. You
will learn advanced PowerPoint features such as customizing
and managing presentations, integrating Word, Excel and
PowerPoint as well as using the photo album feature and
Microsoft® Producer.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Outlook - Tips and Tricks – Take back
control of your inbox - Learn the tips and tricks that
will help you use the full power of Outlook to manage your
email. We will cover reminder flags, using mail favorites,
rules, setting up your Address book, signatures and other
preferences to customize your account. Discover how to
schedule appointments, save names, addresses, phone numbers
and create and modify your own Journal. Find information at
the touch of a button and stop wasting time not knowing how
to maximize the usability of this organizational tool!
- Duration 1.0 Hour
- Instructor Karen Lankisch
- Cost $80.00 per individual
Microsoft® Access 2003 I This Webinar will focus
on the basic features of Microsoft® Access. You will learn
how to create, maintain and query a database. Creating forms
and reports using the wizard will be covered.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Access 2003 II This Webinar will take
the Microsoft® Access user to the next level. You will learn
how to enhance tables, create advanced queries, and custom
forms and reports.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
Microsoft® Access 2003 III This Webinar will focus
on advance features of Microsoft® access. You will learn how
to integrate access with the Web and other programs, use the
query wizards, create action queries, table relationships,
and use macros to automate tasks.
- Duration 1.5 Hours
- Instructor Karen Lankisch
- Cost $95.00 per individual
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Amicus Accounting Demos! |
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Amicus Accounting demos are available either via the web or
on-site. Simply contact Carmen Relatores to schedule a time
for the demo. Have as many staff members as you want
gathered in front of your computer.
Demos are expected to run 30 minutes. Call (513)
368-0042 or email at crelatores@cni- incorporated.com.
Emails should contain a specific request for an Amicus
Accounting Demo.
If you'd prefer a demo at your office, please
don't hesitate to call. We'll do our best to accommodate
your busy schedule.
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Amicus Small Firm Demos! |
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Amicus Small Firm Edition Demos demos are available either
via the web or on-site. Contact Carmen Relatores to schedule
a time. Have as many staff members as you want gathered in
front of your computer.
Demos are expected to run 30 minutes. Call (513) 368-0042
or email at crelatores@cni- incorporated.com. Emails should
contain a specific request for an Amicus Small Firm Edition
Demo.
If you'd prefer a demo at your office, please don't
hesitate to call. We'll do our best to accommodate your busy
schedule.
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Amicus Attorney 7 Demos! |
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Amicus Attorney 7 demo's, the latest version of the leading
practice management software are available either via the
web or on-site.
You can schedule an Amicus Attorney 7 "newbie" demos or
an "Amicus veteran" demos by contacting Carmen Relatores.
So that we can make the demos even more helpful, we will
tailor the "newbie" demo for those who have never before
seen or used Amicus Attorney. This restriction lets us
tailor the presentation to better answer your questions.
For those using prior versions (V+ and earlier) of Amicus
Attorney, the "Amicus veteran" demo will be used.
Demos will last 30 minutes. Send an email or call Carmen
Relatores at crelatores@cni- incorporated.com or (513) 368-
0042 to schedule a demo. Make sure your message indicates
which demo ("Amicus newbie" or "Amicus veteran") you wish to
schedule. We will send you the log-in information for the
web demo via return email.
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Current Versions of Law Office software |
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Below is a list of the current versions of important law
office software supported by Cooperative Network
Integrators, Inc..
Amicus Attorney:
Downloads
- Amicus Attorney 7: build 7.1
- Amicus Attorney V: v 5.1.1 support being
discontinued 6-1-07 by G&G
- Amicus Attorney V+: v. 5.8.1
- Amicus Attorney X: v. SP1.1
- Amicus Small Firm: v. 5.9
Amicus Accounting:
Amicus Accounting: release 2006.02
Microsoft Office:
- Click
here and select Check for Updates.
Corel Word Perfect:
- Click
here then select your version.
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