| Here you can find resolutions
to common Amicus issues, as well as links to information and other
troubleshooting resources for Amicus. NOTE: These suggested solutions
should be implemented by your designated administrator for Amicus.
Also: Except where noted, these tips
apply to Amicus Versions IV and V.
Click on Issue number below for
selected resolution page.
When you start Amicus,
you get a message that says,
"You are now running offline."
When you start Amicus,
you get a message that essentially says,
"You were running offline because your
connection to the network was lost. Do you want to go back online?"
Contact, file or
calendar information for your office, or for the office into which you
are logged, seems to have disappeared.
When you try to access
a particular file, event, contact or other information, that information
is either locked (note the padlock icon) or you are given a message that
the information is in use by another user; however, that other user is
not viewing that information.
When you start Amicus,
you get a message that says, "Could not
connect to Amicus."
When you try to execute
a Scan Database from the Amicus Administrator in a Novell environment
with Amicus IV Client/Server, you get an error, in effect, saying
"Could not rebuild index; Administrator
will be shut down." The reason for your wanting to perform a Scan
Database may be apparent missing information.
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